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Month: March 2019

Non-Straight, Non-White, Non-Helpful: How Normative Language Limits Us

A Note on Communication  Words are more important than we often give them credit for. We commonly discuss the importance of delivery when it comes to both speaking and writing, often missing the importance of the actual words being shared. “It’s not what you say, it’s how you say it.” Unfortunately, I’m here to ruin the magic and push back against that belief. “But Joe, isn’t communication only 3% verbal?” Yes and no. According to author, Phillip Yaffe, communication is far too complex to quantify how much any piece of communication plays a role in… Read more Non-Straight, Non-White, Non-Helpful: How Normative Language Limits Us